Contact

Email help@rolagon.com. That is the right address for everything below, and there is no separate sales queue to be routed through.

What to email about

• Something is broken. Tell us what you were doing and roughly when. If it happened on a call, the scenario and the time help us find it.
• Seats, plans and billing. Prices and what each plan includes are on the pricing page; email us for anything it doesn't answer, including invoices and adding seats mid-term.
• A walkthrough. If you would rather be shown the product than trial it cold, say what your floor looks like and we will set up a time.
• A copy of your data, a correction, or deletion. There is no self-serve account deletion in the product today, so this is the route. See the privacy policy for what we hold and how long.
• A security issue. See security for what to include.

Before you write

Two things get asked often enough to answer here. Rolagon is a training tool: it does not quote, bind or sell insurance, and it never dials a real prospect. And if your employer runs your workspace, its owner and managers can see your scorecards and the calls behind them.